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The Altoona Police Department proudly serves a community of nearly 15,000 residents and many more who work, visit and play in our community. Altoona is located in eastern Polk County near Des Moines and adjacent to U.S. Interstate 80. Our department is comprised of 24 sworn officers, 6 reserve officers and 2 civilian staff who are well-trained and experienced in protecting citizens and property, preventing crime, enforcing laws, and maintaining order.


The Altoona Police Department will work in partnership with community to reduce the fear and incidence of crime, to enhance the quality of life, and to render the highest standards and ethics of professional law enforcement.


Police Administration: (515) 967-5132- 24 hours a day, 7 days a week

Contact us:
Altoona Police Department
Lynda Heldt, Records Clerk
700 1st Ave South
Altoona, Iowa 50009


How do I obtain a copy of an accident report?

For a copy of an accident report, contact the Records office at (515) 967-5132 or come by the Police Department at 700 1st Ave South between 7:30 AM and 4:30 PM, Monday through Friday. It is recommended to call in advance to verify the report is completed.

How do I get a copy of my driving record?

Iowa driving records are maintained by the Iowa Department of Transportation.  To obtain a certified copy of your driving record (fee $5.50), contact IDOT at 800-532-1121 or 515-244-9124.

Is it possible to have criminal background checks on my employees?

Yes, it is possible to have criminal background checks done on employees; however the Altoona Police Dept. cannot share criminal history information. If you or your business needs criminal background checks, state law allows only the Division of Criminal Investigation to process checks. The Division of Criminal Investigation is based out of the Oren Pape Building at the State Capitol.

If my keys are locked in my vehicle, can the Altoona Police open my vehicle for me?

No, however, the Altoona Police Department will assist you in obtaining the services necessary, such as a certified locksmith, to unlock your vehicle.