Electric & Gas

MidAmerican Energy provides electric and gas services for the City of Altoona. Contact MidAmerican directly to set up new service or report an emergency.


Set up New Service

Residential Customers (Non-Emergency)
(888) 427-5632

Business Customers
(800) 329-6261

Residential Start Service Request
https://www.midamericanenergy.com/ecss/StartService/StartService



Report an Emergency

Report a Gas Leak
(800) 595-5325

Report a Power Outage / Electrical Wires Down
(800) 799-4443
https://www.midamericanenergy.com/contact-us

Report a Streetlight Issue (including Purple LEDs):
https://www.midamericanenergy.com/streetlight-repair-form